The gap between AI ambition and customer reality is enormous. Parloa analysed more than 10,000 enterprise websites, nearly 4,000 secret shopper interactions, and 800+ companies across 27 industries to find out what separates AI experimentation from real enterprise deployment. This roundtable explores what it actually takes to move from AI pilots to AI your organisation can truly stand behind, from operationalising AI responsibly, to closing the gap between infrastructure and architecture, to building the context and trust needed to scale customer-facing AI. ** Please note: Space is limited to 19 seats and is available on a first-come, first-served basis. We recommend arriving early to secure your spot. **