The AI landscape is moving fast, token prices fluctuate, open-source models catch up to proprietary ones overnight, and enterprises are left scrambling to keep up. Zoom CTO Xuedong Huang explores how Zoom AI Services helps organizations build adaptive AI infrastructure that routes intelligently across models, captures context once, and uses it across every workflow. The result: features users actually adopt, token costs that don't spiral, and the freedom to scale AI without betting everything on a single vendor.