Kore.ai

Kore.ai is the partner to make that happen Kore.ai accelerates time to value from AI. We do this through our Agentic AI applications built on the industry-leading agent platform widely recognized by analysts and customers. We focus on the most urgent industry and enterprise challenges where AI has proven impact – customer service, employee productivity, and process automation. From pre-built applications to application accelerators to custom built on the platform, we make outcomes happen at the speed your business needs.

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Previous Sessions

HumanX 2026 San Francisco

Customer Experience Peer [X]Change Roundtable: Managing Your Agent Workforce: The New Discipline of AI at Scale

Deploying AI agents was the easy part.
Enterprises that scaled fast are now sitting with a harder problem — autonomous systems making decisions, taking actions, and representing the business, with governance frameworks that weren't built for any of it. The question is no longer can we deploy agents. It's who owns what they do.
In this moderated session, leaders who have crossed that threshold compare notes on what actually comes next. The accountability structures. The governance that held — and the kind that didn't. The distance between "agents are live" and "agents are managed."
Gartner recently identified Agent Management Platforms as one of the defining infrastructure shifts of this moment. The executives in this room are the ones living it.
If your agents are running, this session asks the question most organizations are avoiding: who's in charge?

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Customer Experience