Regal

Voice AI is moving quickly from experimentation to enterprise-wide impact, but what actually separates high-performing deployments from stalled pilots? In this live masterclass, Yael Goldstein, Director of Product & Product Marketing at Regal, will break down key findings from Regal’s latest State of Voice AI report, explore the benchmarks and breakthroughs shaping the market, and share how leading contact centers are turning AI agents into measurable revenue, efficiency, and customer experience gains.

In this session, you’ll learn
- The latest trends in Voice AI, backed by millions of calls
- What high-performing contact centers are doing differently
- How leaders are measuring and proving business impact
- Practical strategies for scaling Voice AI agents successfully

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