Abby Godee
CXO
Publicis Sapient
Abby Godee is the Chief Experience Officer of Publicis Sapient, a global enterprise AI platform and services company. As part of her global leadership role, Abby is responsible for setting the vision for how customer, user and employee experiences contribute to the realisation of Publicis Sapient’s clients’ digital business transformation ambitions. As Chief Experience Officer, she leads the company’s global Experience team.
Customer Engine
Customer Engine
The Future of CX: Building Human-Centered Experiences
How are data and AI shaping customer experiences? From enabling more seamless, personalised interactions to helping organisations make faster, smarter decisions at scale. They will also discuss what it takes to operationalize personalisation, align marketing, product, and data teams around the customer, and balance automation with trust, creativity, and human connection.
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AGENDA AT A GLANCE
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